ABOUT US
Lingo Hotel emerges as the answer to many of the challenges faced by companies and employees in the hospitality industry. Employees are the company’s number one asset and the last few years have shown us, maintaining staffing levels for an efficient operation can be difficult.
Our clients come to us, for ways to enhance efficiency and train their “English as a Second Language” employees on the essentials of carrying on their job tasks. This program gives employees more confidence in their day- to-day work that allows for better productivity, but it also gives employees the tools to ground themselves within the company and the company the tools to invest in their number one asset.
This program gives employees more confidence in their day- to-day work that allows for better productivity
Lingo Hotel promotes professional growth within a company, which aids companies with turnover and internal promotions.
Employees that feel invested in by their company stay longer and are committed to the company’s success
FACING CHALLENGES
As a child of immigrant parents, I know first-hand the difficulties that my parents went through in realizing their American dream and their journey in the different hospitality businesses. As a Corporate Quality Assurance and Brand Standards Officer in the industry, I was fortunate with the opportunity to work alongside stakeholders in Housekeeping, Facilities, Laundry, Landscaping, Back of House areas, and F & B departments.
FULFILLING DREAMS
Understanding the importance of job knowledge, company standards and communication, all crucial to an employee’s and company’s path towards success. Experiencing and seeing the day-to-day duties, communications and operational struggles among guests, management and colleagues. Inspired me to develop this unique product, specifically addressing these immediate needs in the industry.
CREATING EXPERTS
Lingo Hotel’s mission is to develop essential employees into knowledgeable, self-confident, loyal, motivated and efficient individuals that understand, communicated and speak Hospitality English. We are in the business of creating material that is relevant, practical, beneficial and literally life changing for employees and companies in the industry.
FACING CHALLENGES
As a child of immigrant parents, I know first-hand the difficulties that my parents went through in realizing their American dream and their journey in the different hospitality businesses. As a Corporate Quality Assurance and Brand Standards Officer in the industry, I was fortunate with the opportunity to work alongside stakeholders in Housekeeping, Facilities, Laundry, Landscaping, Back of House areas, and F & B departments.
FULFILLING DREAMS
Understanding the importance of job knowledge, company standards and communication, all crucial to an employee’s and company’s path towards success. Experiencing and seeing the day-to-day duties, communications and operational struggles among guests, management and colleagues. Inspired me to develop this unique product, specifically addressing these immediate needs in the industry.
CREATING EXPERTS
Lingo Hotel’s mission is to develop essential employees into knowledgeable, self-confident, loyal, motivated and efficient individuals that understand, communicated and speak Hospitality English. We are in the business of creating material that is relevant, practical, beneficial and literally life changing for employees and companies in the industry.
WHERE HAVE WE BEEN?
The places we’ve been, the primary languages that represent our students, and the world that we still need to cover.
MEET THE LINGO TEAM
KARINA VILLA
Founder Captain of the Team
- Lean Six Sigma, Green Belt Certified
- 20 years total in the Hospitality Industry
- 10 years in Learning & Development, specialized in Adult Learning
- 8 years in Human Resources
- 10 years in Resort Operations Quality Assurance for the Hotel & Vacation Ownership Industry
THALÍA LUNA
Training Strategist Extraordinaire
- Master’s Degree in Education
- Over 13 years of experience in ESL Teaching
- ICELT, TESOL, TEFL and TEYL Certified
- 5 years in the Hospitality Industry
ALBERTO TORRES
Graphic Designer, Marketing and Social Media
- Business Development and Business Management Engineer.
- 8+ years in Graphic Design and Web Design
- 12+ years in Maintenance and Computer equipment repair.
- Development of corporate branding
ANA ACEVEDO
Main Cheerleader and Life Coach
- 20+ years in Customer Service
- 10+ years in Human Resources
- 10 years in Group Benefits and Insurance
- 8 years in Administration and Fund Accounting
KARINA VILLA
Founder Captain of the Team
- Lean Six Sigma, Green Belt Certified
- 20 years total in the Hospitality Industry
- 10 years in Learning & Development, specialized in Adult Learning
- 8 years in Human Resources
- 10 years in Resort Operations Quality Assurance for the Hotel & Vacation Ownership Industry
THALÍA LUNA
Training Strategist Extraordinaire
- Master’s Degree in Education
- Over 13 years of experience in ESL Teaching
- ICELT, TESOL, TEFL and TEYL Certified
- 5 years in the Hospitality Industry
ALBERTO TORRES
Graphic Designer, Marketing and Social Media
- Business Development and Business Management Engineer.
- 8+ years in Graphic Design and Web Design
- 12+ years in Maintenance and Computer equipment repair.
- Development of corporate branding
ANA ACEVEDO
Main Cheerleader and Life Coach
- 20+ years in Customer Service
- 10+ years in Human Resources
- 10 years in Group Benefits and Insurance
- 8 years in Administration and Fund Accounting
